ESOUI - Addons, erros and game client

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Addons, erros and game client

I have some conversation with Cutomer Support about one rare error:

so i made step-by-step advises - repairing client, turn off addons and trying to test again - error still remains sometimes

Quote:

steps to reproduce:
- "Enter" to load hero into the game(start game)
- loadscreen(almost done)
- kicked with error <<1>> to the login screen
error occurs NOT evrey time, but pretty rare
like 1 per 50 login attempts. or even less

Specific info:
error occurs in the end of load screen, like when hero almost prepared to appear in the game world, but smthing wrong and i got this

so he asked me doing this again but delete addons first. My main question is: Is it true addons can influence game client even if they OFF/uninstalled? or its just support's next step from their FAQ

Quote:

Before doing a repair, make sure you disabled or remove our add-ons.

Occasionally, add-ons can cause undesired behavior in the game client, sometimes even after they are uninstalled. In order to ensure that no data left behind is interfering with the game, try temporarily removing the entire Elder Scrolls Online folder from the User directory.

Quote:

Originally Posted by QuadroTony (Post 19630)

I have some conversation with Cutomer Support about one rare error:

so i made step-by-step advises - repairing client, turn off addons and trying to test again - error still remains sometimes

so he asked me doing this again but delete addons first. My main question is: Is it true addons can influence game client even if they OFF/uninstalled? or its just support's next step from their FAQ

At this stage no add-on is loaded, so this error is not caused by an add-on.

Garkin, but this erro occurs not on this stage, but when Hero almost in the game world

Quote:

- "Enter" to load hero into the game(start game)
- loadscreen(almost done)
- kicked with error <<1>> to the login screen

It also happens just at the character select screen. It seems to be associated with a connectivity loss to the servers. I don't think it is add-on related either. Once I had is happen while I was ALT-TAB between screens and the just internet browsing this site on a second monitor.

I had this error right now. In my case, it was my fault :)
Code execution in the event handler EVENT_ADDON_LOADED takes too long and/or blows the memory.

thanks for info, i will test more

what is this? i cant push Prev button

on game tart

This is unhandled time out error, usually occurs when character load takes longer than is supposed to. Instead of <<1>> there should be some user friendly message.

Quote:

Originally Posted by QuadroTony (Post 19684)

what is this? i cant push Prev button

on game tart

xml refers to a function that is not yet available (loaded), probably event handler points to a function in lua that is not yet ready to be used.